About Us
Our
Story
After over a decade of running an IT service provider and supporting more than 200 companies across various industries, we saw a recurring challenge: business leaders struggling to find the right IT support. Many didn’t know what questions to ask, often overpaid for services they didn’t need, or felt trapped in rigid contracts with providers who fell short of expectations.
We founded MSP Align to change that. We are not an IT service provider — we are your guide and advocate in the complex world of IT service management. With deep industry expertise, we help businesses secure better contracts, eliminate unnecessary costs, and ensure providers deliver on their promises.
Our mission is simple: to empower businesses with the right IT services at the right price, with full transparency and accountability.
Why We Exist
Every business needs IT support that fits its specific needs, not a general solution. Many companies feel frustrated and financially stressed by poor IT decisions. MSP Align connects businesses with IT service providers, helping you make better choices and stay in control.
How We Help
Navigating IT service contracts and provider relationships can feel overwhelming. We simplify the process, advocate for your best interests, and give you the confidence to make the right choices.
1. IT Contract Negotiation & Cost Optimization
IT contracts can be full of hidden fees and unnecessary add-ons. We analyze your agreements to ensure you’re getting the right services at the right price—helping you negotiate better terms and cut unnecessary expenses.
2. MSP Evaluation & Selection
Choosing an IT provider isn’t just about cost—it’s about fit, reliability, and alignment with your business goals. We guide you through the selection process, asking the tough questions and ensuring you partner with a provider that truly meets your needs.
3. Ongoing IT Service Management & Accountability
Signing a contract is just the beginning. We ensure your provider delivers on their commitments, helping you monitor performance, address service gaps, and hold vendors accountable.
4. IT Strategy & Vendor Alignment
Your IT services should drive growth, not create roadblocks. We align your technology investments with your business goals, helping you make strategic decisions that position you for success.
Why Businesses Trust MSP Align
Experience & Expertise – We’ve been on both sides of the table and know the tactics providers use.
Unbiased Advocacy – We work for you, not IT service providers. Our only agenda is your success.
Proven Cost Savings – Our clients consistently save money while improving IT service quality.
Ongoing Partnership – We’re with you for the long haul, ensuring your IT strategy stays on track.
We take the complexity out of IT service management so you can focus on what truly matters—growing your business with confidence.
